Consumer Cases
Misrepresentation Valid Ground For Repudiation Of Insurance Claim: Uttarakhand State Commission Dismisses Deficiency Complaint Against National Insurance
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, overturned the District Commission's decision and dismissed a deficiency in service complaint against National Insurance Company owing to the misrepresentation by the complainant. Brief Facts of the Case The complainant had a Tata Indigo car, which was insured with National Insurance/the insurer....
Negligence Must Be Proven Through Expert Opinion, Ultrasound Not Conclusive Proof: Uttarakhand State Commission Dismisses Complaint Against Doctor
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, dismissed a complaint for negligence and deficiency in service against a doctor and held that to prove negligence, expert opinion must be provided, as ultrasound is not conclusive proof. Brief Facts of the Case The complainant gave birth to a child who had serious physical deformities. The child...
Homebuyer Not Entitled For Refund On Cancellation If Payment Is Less Than 10% Of Sale Consideration: Haryana RERA
Haryana Real Estate Regulatory Authority (Authority) bench comprising of Ashok Sangwan (Member) denied refund to a homebuyer whose allotment was cancelled due to non-payment of instalments, holding that the homebuyer had paid less than 10% of the total sale consideration.The general rule followed by Haryana RERA is that if a builder cancels the allotment due to non-payment of instalments,...
Claim Outside Scope Of Policy: Uttarakhand State Commission Dismisses Complaint Against Oriental Insurance
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, set aside the District Commission's order against Oriental Insurance since the insurance claim by the complainant was outside the scope of the insurance policy. Brief Facts of the Case The complainant purchased a 'Happy Family Floater Policy' from the Oriental Insurance Company/insurer. It covered...
Discoloration Of Saree Purchased For Engagement Function; Ernakulam District Commission Holds IHA Designs Liable For Selling Defective Saree
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri.D.B.Binu (President) , Shri. V.Ramachandran (member) and Smt.Sreevidhia.T.N ( member ) held IHA Designs and its manager , Nooha Sajeev liable for selling defective saree .The Complainant's wife faced humiliation due to the discoloration of the saree, worn with anticipation and pride on the day of her...
Delhi District Commission Holds DHI Asian Roots Liable For Conducting Hair Transplant Procedures Without Necessary License And Failure To Deliver Satisfactory Results
The New Delhi District Consumer Disputes Redressal Commission bench comprising Poonam Chaudhry, President, Bariq Ahmad, Member and Shekhar Chandra, Member has held DHI Asian Roots liable for conducting modern scientific hair transplant procedures without necessary license and government approval. The bench also held the clinic liable for negligence for failure to deliver...
Bangalore District Commission Imposes Costs Of Rs.40,000 For Filing False Complaint Against Hyundai Motors
The District Consumer Disputes Redressal Commission, Bangalore bench comprising K. Anita, President and Suma Anil Kumar, Member have imposed costs of Rs. 40,000 on the complainant seeking repair / replacement of his damaged car free of cost from Hyundai Motors despite having sold the car to a third party. The bench observed that the complaint was filed in bad faith with suppression...
Delhi State Commission Holds DLF Gayatri Developers Liable For Delay In Completion Of Housing Project; Directs Refund Of 15 Lakhs
The Delhi State Consumer Disputes Redressal Commission bench comprising Bimla Kumari, Presiding Member has held DLF Gayatri Developers liable for delay in completion of a housing project and sitting over the hard-earned money of the complainant for a prolonged period of time. A refund of Rs.15 lakhs was ordered by the bench along with costs for mental agony and litigation amounting...
Mumbai District Commission Holds Britannia Industries And Its Retailer Liable For Selling Contaminated Biscuit Packets
The District Consumer Disputes Redressal Commission, South Mumbai bench comprising Sadikali B. Sayyad, President and G.M Kapse, Member has held Britannia Industries Ltd. and its retailer liable for selling defective and contaminated biscuits. The bench granted a compensation of Rs. 1,50,000 to the complainant along with Rs.25,000 as litigation costs. Brief...
Improper Installation And Failure To Address Grievances; Ernakulam District Commission Holds Eureka Forbes & Service Provider Liable
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri.D.B.Binu (President) , Shri. V.Ramachandran (member) and Smt.Sreevidhia.T.N ( member ) held Eureka Forbes & service provider liable for faulty installation of the Aquaguard water purifier and non-functioning of the same.Facts of the Case:The complainant, an aged and disabled painting worker, purchased a...
NCDRC Holds Doctor Liable For Medical Negligence But Reduces Compensation From Rs. 30 lakhs to Rs. 10 lakhs
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Binoy Kumar, Presiding Member and Saroj Yadav, Member has held a doctor liable for medical negligence for causing scalp injuries to a new born child at the time of delivery. The bench upheld the order of the state commission and granted a compensation of Rs. 10 lakhs for medical...
Delhi State Commission Holds Mobile App Developer Liable For Failure To Create And Deliver Mobile Application Projects Despite Receiving Hefty Payments
The Delhi State Consumer Disputes Redressal Commission bench comprising Bimla Kumari, Presiding Member has held Mobulous Technologies Pvt. Ltd. , a Mobile Application Developer Company, liable for deficiency in service for failure to deliver the final version of mobile apps to the complainant despite taking all payments. Brief facts: The complainant entered into a master agreement...