Consumer Cases
Delhi State Commission Dismisses Allegations Of Medical Negligence Where Treatment Was As Per Standard Medical Protocol
The Delhi State Consumer Disputes Redressal Commission ('State Commission') bench comprising Justice Sangita Dhingra Sehgal, President and Pinki, Judicial Member has dismissed the claims of medical negligence by the complainant against Rockland Hospital and its doctors relying on the expert opinion which stated that the complainant was treated as per standard medical...
Haryana RERA Directs Ocean Seven Buildtech To Pay Interest To Homebuyer Of Expressway Towers For Delayed Possession
Haryana Real Estate Regulatory Authority (Authority) bench comprising Ashok Sangwan (Member) has directed Ocean Seven Buildtech to pay interest to the homebuyer of the Expressway Towers project. Additionally, the Authority directed the builder to execute the conveyance deed, not force the homebuyer to sign any indemnity, provide the exact layout plan of the flat and avoid imposing...
Tamil Nadu RERA Directs Tamil Nadu Housing Board To Execute Sale Deed And Handover Possession To Homebuyer
Tamil Nadu Real Estate Regulatory Authority (Authority) bench, comprising Thiru L.Subramanian (Member) directed Tamil Nadu Housing Board to execute the sale deed and officially hand over possession of the flat to the homebuyer. The case involved a homebuyer who had made full payments for a flat but faced delays and unresolved issues regarding the handover of...
Significant Disability Caused Due To Medical Treatment: NCDRC Holds GNRC Hospital Liable For Medical Negligence
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Subhash Chandra, Presiding Member and AVM J. Rajendra, Member has held GNRC Medical Hospital, Guwahati liable for medical negligence and has awarded a compensation of Rs. 20 lakhs to the complainant. Brief facts: The complainant met with an accident in Arunachal Pradesh and was rushed to General Hospital...
Delay In Furnishing Insurance Coverage Documents Without Reasons Is 'Deficiency In Service': NCDRC
The National Commission Disputes Redressal Commission (NCDRC) bench comprising Subhash Chandra, Presiding member and AVM J. Rajendra AVSM, Member has held that delay in providing the complete policy contract details including primary insurance coverage documents without any reasons constitutes 'deficiency in service'. It was held that it exposes the policyholder to uncertainty with...
Inordinate Delay In Delivery Of Flat By Emaar India; NCDRC Enhances Compensation Awarded By State Commission
The National Commission Disputes Redressal Commission (“NCDRC”) bench comprising Subhash Chandra, Presiding Member and AVM J. Rajendra, Member has enhanced the amount of compensation awarded by Delhi State Commission from 8% to 9% per annum for delayed possession of flat by Emaar India Ltd. However, the commission held that multiple compensations cannot be granted for a single...
Delhi District Commission Holds TDI Infracorp Liable For Delayed Possession Of Flat
The District Consumer Disputes Redressal Commission, New Delhi bench comprising Poonam Chaudhry (President), Bariq Ahmad (Member) and Shekhar Chandra (Member) has held TDI Infracorp (India) Ltd. liable for inordinate delay in handing over the possession of flat to the complainants. Brief facts: The complainant booked a unit in the housing society of the TDI Infracorp...
Denial Of Insurance Claim Justified In Case Death Occurs Before Commencement Of Risk Cover: NCDRC
The National Commission Disputes Redressal Commission (NCDRC) bench comprising Subhash Chandra, Presiding Member and AVM J. Rajendra, Member has held that repudiation of an insurance claim by State Bank of India Life Insurance where the insured person died before the commencement of risk cover cannot be termed as 'Deficiency in Service'. Brief facts: The complainants were the wife...
Sudden Cancellation Of Flight Without Provision Of Alternative Tickets Is 'Deficiency In Service' : Delhi District Commission Holds TATA SIA Liable
The District Consumer Disputes Redressal Commission , New Delhi bench comprising Poonam Chaudhry (President) and Bariq Ahmed (Member) held 'Vistara Airlines' liable for deficiency in service for a sudden cancellation of flight tickets of complainants without assigning any reasons and without arranging for any alternate flight. Brief facts: The complainants purchased five tickets...
Ahmedabad District Commission Holds Iffco Tokio General Insurance Co. Liable For Wrongful Repudiation Of Valid Claim
The Additional District Consumer Disputes Redressal Commission, Ahmedabad (Gujarat) bench of K. J. Dasondi (President) and M. B. Chauhan (Member) held 'Iffco Tokio General Insurance Co. Ltd.' liable for wrongfully repudiating a valid claim based on 'Ayushman Maharashtra' circulars. It was held that the circulars did not override policy terms but served as guidance to ensure...
NCDRC Holds Jupiter Infrastructure, Partner Entities Liable For Failure To Deliver Possession , Initiates Refunds
The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench of Mr Binoy Kumar (Presiding Member) and Justice Saroj Yadav (Member) held M/s Jupiter Infrastructure, M/s Valji Gokuldas & Sons, M/s Laxmi Enterprises and M/s Thakkar Realties liable for deficiency in service, unfair trade practices, and breach of contractual obligations for their failure to deliver...
Failure To Provide Job Assistance Despite Receiving Multiple Payments, Gautam Buddha Nagar Commission Holds Shine.com Liable
The District Consumer Disputes Redressal Commission, Gautam Buddha Nagar (Uttar Pradesh) bench of Anil Kumar Pundir (President) and Anju Sharma (Member) held 'Shine.com' liable for deficiency in service and unfair trade practice for failing to provide the promised job assistance services to a consumer and for demanding multiple payments without rendering any...